Privacy Policy

Effective Date: September 12, 2025

Owner of the platform 24book.co:

Web Solutions Hub LLC

166 Geary St STE 1500, 643
San Francisco, CA 94108, SAD

Tax ID (EIN): 37-2186117

Contact Email: office@websolutions.online

1. Introduction

This Privacy Policy explains what personal data we collect through the 24book platform, how we use, store and protect it, and what rights users have under applicable laws:

  • EU General Data Protection Regulation (GDPR),
  • Relevant US laws (CCPA, FTC rules).

By using our platform, users agree to this Privacy Policy.

2. Data Controller

The data controller responsible for the collection and processing of personal data is:

Web Solutions Hub LLC

166 Geary St STE 1500, 643
San Francisco, CA 94108, SAD

Email: office@websolutions.online

3. Data We Collect

We collect the following categories of personal data:

a) From salon owners

  • First and last name
  • Email address and password for account
  • Salon information (name, address, contact phone, services, prices)
  • Employee (worker) information

b) From salon workers

  • First and last name
  • Contact details (email, phone)
  • Working hours and schedule

c) From clients

  • First and last name
  • Email address
  • Phone number (for SMS notifications and reminders)
  • Appointment history

d) Technical data

  • IP address
  • Cookies and similar technologies

4.How We Use Data

Data is used exclusively for:

  • Creating and managing salon, worker, and client accounts
  • Scheduling appointments and sending confirmations/reminders (SMS, email)
  • Communicating with users regarding service provision
  • Improving platform functionality and user experience
  • Complying with legal obligations

5. Legal Basis for Processing

We process data based on:

  • User consent (Art. 6(1)(a) GDPR) – e.g. during registration or subscribing to notifications
  • Contract performance (Art. 6(1)(b) GDPR) – e.g. enabling platform use
  • Legal obligations (Art. 6(1)(c) GDPR) – e.g. storing accounting and tax records
  • Legitimate interest (Art. 6(1)(f) GDPR) – improving services and preventing misuse

6. Data Storage and Security

  • Data is stored on secure servers following industry standards.
  • Access is restricted and protected by passwords, encryption, and security measures.
  • Data is retained only as long as necessary to provide the service or to comply with legal obligations.

7. Data Sharing

We do not sell personal data to third parties. We may share data only with:

  • Service providers (e.g. SMS gateway providers, hosting companies)
  • Government authorities if required by law
  • Investors and partners in aggregated and anonymized form (without identifiable data)

8. International Data Transfers

As a US-based company, we may transfer and store personal data in the USA. All data transfers comply with:

  • GDPR Standard Contractual Clauses (SCCs)
  • Privacy Shield principles and relevant US laws

9. User Rights

Users have the right to:

  • Request access to their data
  • Correct inaccurate or incomplete data
  • Request deletion of their data (“right to be forgotten”)
  • Restrict processing of their data
  • Transfer their data to another service provider
  • Object to data processing
  • Withdraw consent at any time

Requests should be sent to: office@websolutions.online

10. Cookies

We use cookies for:

  • Login and booking functionality
  • Analytics of website traffic
  • Content personalization

Users can manage cookies in their browser settings.

11. Minors

Our platform is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

12. Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy. Users will be informed of changes via the website or by email.

13. Contact

For any questions or requests regarding data protection, contact us:

Web Solutions Hub LLC

166 Geary St STE 1500, 643
San Francisco, CA 94108, SAD

Email: office@websolutions.online